UX FOR GOVERNMENT
What does it look like? In this fast moving world where the public want clear information, available right now, we bring together web/mobile application design as well as social media to improve the experience of digital public services. Here's some of the benefits of great UX for government.
HOW IT WORKS
What makes the users of your services want to click? We gather information about them, their needs and pain points. We then using quantitative and qualitative methods such as questionnaires, interviews, personas and usability testing, to create profiles you can act on.
How do you encourage usage of your online service? We create wireframes and interactive prototypes, integrating branding, design, usability, and function, making your apps accessible and engaging to your audience.
What do you want your users to do? We use information about your users to craft engaging, concise words that guide them through your application and gets them to take action. From your website or app, to emails and social media.